what to do in crisis

If you or someone you know is in crisis, call your keyworker or local mental health team. If you're not sure and just need to talk…

Free call or text 1737 any time, 24/7.

Find out more about this service here

National helplines

Lifeline0800 543 354 or (09) 5222 999 within Auckland

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Samaritans0800 726 666

General helplines for children and young people

Youthline0800 376 633, free text 234 or email talk@youthline.co.nz or online chat

thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626

What's Up0800 942 8787 (for 5–18 year olds). Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm. Online chat is available 7pm–10pm daily.

Kidsline0800 54 37 54 (0800 kidsline) for young people up to 18 years of age. Open 24/7.

Other specialist helplines

Anxiety phone line0800 269 4389 (0800 ANXIETY)

Depression Helpline0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)

www.depression.org.nz – includes The Journal online help service

Alcohol and Drug Helpline0800 787 797 or online chat

Quit Line0800 778 778 smoking cessation help

Gambling Helpline0800 654 655

Are You OK 0800 456 450  family violence helpline

Shine0508 744 633 confidential domestic abuse helpline

How to find a GP or a mental health professional
Early Intervention in Psychosis teams across New Zealand

Free peer support services for people experiencing mental health issues or those supporting them